The Bush Camp
FAQ’s
Helpful information and tips
What is included in these tour packages and what is not included?
The Bush Camp tour package is fully inclusive of accommodation, full board, activities, a fully trained, licensed Thai English-speaking tour leader, as well as joint transfers to and from the Chiang Mai downtown as per our transfer options.
Not included lists are soft drinks and alcoholic beverages, tips and gratuities, as well as personal purchases from our souvenir shop.
When is the best time to travel?
The Bush Camp Tour is run all year round. It also depends on the guest’s preference for the weather. With light jackets from November to February, an umbrella from June to October, or the other months with casual preferred clothes. Chiang Mai is located in Northern Thailand surrounded by mountains and trees; therefore, Chiang Mai is a place mostly cool and pleasant with a light breeze that guests can be visited all year round.
When is Monsoon Season?
From June to September, Chiang Mai is marked as the monsoon season. Despite the pouring rain, it’s also the perfect time to travel since nature looks lush and green as well is a greater chance of discovering wildlife. Along with the present temperature, the climate changes during the day as the misty morning, nice breeze afternoon, or humid all day.
What kind of guests do you welcome to The Bush Camp?
The Bush Camp Chiang Mai welcomes any open-minded travellers from anywhere on this globe, with the very vast majority of our guests coming from Western Europe, Australia, New Zealand, North America, and South Africa. Owing to the nature of our tours, Elephant Hills is not suitable and convenient for people with pregnant and who are not fully mobile.
How can we book this unique tour?
To place your booking, please simply choose your tour and follow the intuitive booking process. Should you have any questions or queries, please feel free to contact us.
Do you offer day trips to your elephant park?
We do not offer day trips to our elephant camp. To offer an exclusive elephant encounter with small groups, we only allow overnight guests to visit our elephants. Besides – staying overnight in a luxurious tent at the Bush Camp is definitely a memorable experience.
Do you offer elephant rides?
At The Bush Camp Chiang Mai, we do not offer any elephant rides to our guests. Apart from ethical reasons, we also found that our unique elephant experience offers a much higher value over money to our guests, as you will get to gain more understanding, feed, and interact with them. This intimate encounter is much praised and appreciated both by humans and elephants alike.
What should we bring to the Bush Camp?
Please bring non-slip shoes like sturdy sandals or trainers, loose comfortable clothes, sun protection, swim wear for use at the pool. Please also remember to bring your passport for the check-in process.
To reduce plastic waste, we offer several complimentary fill-up stations for fresh drinking water at all of our tour locations. Please bring yourself a reusable water bottle and help us to conserve Thailand’s beautiful nature and wildlife for future generations.
Do we need travel insurance?
YES. Despite, all accident and group insurance exceeding requirements by Thai law provided, please kindly understand that we can only welcome guests to The Bush Camp who does have personal travel insurance.
How do we reach The Bush Camp?
All transfers both from and to The Bush Camp are included in our tour package whereas the guests stick to our joint transfer time. There is no additional surcharge which transfer options are Chiang Mai Airport, Chiang Mai Town, and Mae Rim. Please check over our Transfer Options for further information.
When will we be picked up at our hotels?
Generally, we do pick you up at the hotel lobby between 7.30 am and 9 am. When booking, we are happy to offer you an estimated pick-up time on your request – and we’ll always send a fax with the exact pick-up time to your hotel one day before The Bush Camp experience begins.
How can we reach The Bush Camp Chiang Mai coming from Bangkok?
To travel to The Bush Camp from Bangkok, we suggest you arrive by plane and we’ll pick you up from Chiang Mai international airport. It takes approximately 2 hours for transfers to the camp.
Further details can be found on our transfer page.
Do you offer private transfers?
Please note all our standard transfers are joint transfers in comfortable mini-bus, seating up to 8 persons. Private transfers can be arranged as per your request at a surcharge and you should not depart after or later than 10:00 am, otherwise, you might miss the first day’s activities.
Can we drive to The Bush Camp ourselves?
Please understand that we do not allow self-drive arrivals to The Bush Camp. Our camp is way too challenging to find due to no big signs or similar on the road. Guests driving themselves might not easily find the camp, leading to late arrival and missing some of our activities, accordingly – you will certainly agree that this is not desirable for anyone involved. Hence please understand that we decided to not allow self-drive arrivals, and please feel free to make use of our free joint transfers.
Would it be possible to leave early to catch a flight?
Early transfers out are possible without problems from 9 am onwards. Please note that you might miss the other activities on your last day at The Bush Camp. Also, as early transfers are private transfers, private transfer surcharges as per our private transfer surcharge summary apply.
Important Update for the Rainforest Camp:
We would like to inform you that in order to improve your experience at Elephant Hills and the Rainforest Camp, we have built a new reception area nearby Cheow Larn Lake. This area is used for luggage storage. All our elephant nature park trips heading to the Rainforest Camp (our luxury tent floating tented camp) will stop here. Large bags will be left here and only overnight packs or hand luggage will be taken to the Rainforest Camp. To make things easier for you we recommend that if you are returning to the same hotel after your stay with us that you store your large suitcases at that particular hotel and bring a weekend pack with your essentials. If you are moving onwards after your stay with us then please prepare a small bag (backpack or similar) for the Rainforest Camp parts of your trip. We do have small waterproof bags available for sale at our gift shop should you not be able to find the right bag.